Privacy Policy
1. Introduction
Welcome to LeverageDigital.au (we, us, our). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, submit a contact form, subscribe to our newsletter, engage our services, or otherwise interact with us.
If you do not agree with this policy, please do not use our website or services. By using our website or submitting information to us, you accept the practices described in this Privacy Policy.
2. Who We Are & Contact Details
Business name: Leverage Digital
Contact email: zuzi@leveragedigital.au
Location: Kiama Downs, NSW
3. What Personal Information We Collect
Depending on how you interact with us, we may collect the following types of personal information:
Contact information — e.g. name, email address, phone number, postal address (if provided)
Business information — e.g. company name, job title, business website (when you engage as a client)
Website usage data — such as IP address, browser type, operating system, pages visited, time & date of visit, referral source, and other analytics data (e.g. via cookies or tracking tools)
Communication data — records of correspondence between you and us (e.g. emails, service enquiries)
Billing or payment data — if relevant when you purchase services (e.g. invoicing information).
We will only collect personal information that is reasonably necessary for the purposes described in this policy.
4. How We Collect Your Information
We collect personal information in the following ways:
When you voluntarily provide information — such as filling out a contact or enquiry form, subscribing to our newsletter, or engaging our services.
When you visit and browse our website — we may automatically collect usage data via cookies, web analytics tools, server logs and similar technologies.
When you communicate with us — via email or other contact methods.
5. Why We Collect & How We Use Personal Information
We use your personal information for the following purposes:
To respond to your enquiries or requests and provide the services you ask for.
To manage and administer our business relationship with you (e.g. billing, scheduling, service delivery).
To communicate with you — e.g. send you updates, newsletters, information about our services (only if you opt in).
To improve our website, understand how people use it, and optimise functionality and user experience.
To comply with legal obligations.
We will only use your personal information for the purposes for which it was collected (or for related purposes that you would reasonably expect), unless we have obtained your consent to a new purpose.
6. Disclosure of Personal Information & Third-Party Sharing
We do not sell, rent or trade your personal information. However, we may disclose your information to:
Third-party service providers engaged by us to help deliver our services or operate our website (e.g. hosting, email platform, analytics tools, payment processors).
Contractors or subcontractors involved in service delivery (if applicable).
Legal or regulatory authorities, if required by law, or to protect our legal rights.
If any personal information is likely to be disclosed overseas (for example, if a third-party provider stores information on servers outside Australia), we will inform you of this and, where practicable, specify the countries involved.
7. Data Storage, Security & Retention
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These may include secure server storage, access controls, encryption or other safeguards as appropriate.
We will retain your personal information only as long as necessary for the purposes for which it was collected — for example, while we maintain an active client relationship or as required by law — unless you request deletion or anonymisation (see Section 9 below).
8. Cookies & Tracking / Analytics Tools
Our website may use cookies, tracking pixels or other analytics tools to collect information about how users interact with the site (e.g. pages visited, how long they stay, where they came from). This data is used to improve the website’s performance and user experience.
By using our website, you consent to this use of cookies and tracking technologies. If you prefer, you may disable cookies via your browser settings — though this may affect site functionality.
9. Access, Correction & Deletion of Your Personal Information
If you want to access the personal information we hold about you, or request correction or deletion of that information, please contact us at zuzi@leveragedigital.au. We will respond within a reasonable timeframe.
If you ask us to delete your personal information and there is no legal or business need to retain it (e.g. for record-keeping or compliance), we will remove or anonymise it accordingly.
10. Complaints & Privacy Concerns
If you believe that we have breached privacy laws or mishandled your personal information, please contact us at zuzi@leveragedigital.au with details of your complaint. We will investigate promptly and take any necessary corrective action.
If we cannot resolve your complaint, you have the right to contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example, if our business practices or legal obligations change). We will post updates on this page and update the “Last updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
We recommend you review this Privacy Policy regularly.
12. Legal & Regulatory Compliance
Where applicable, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs), which govern how personal information must be collected, used, disclosed, stored, accessed and corrected.
Even if not legally required (e.g. if turnover is below certain thresholds), we choose to follow these principles as a matter of best practice and to build trust with our clients and website visitors.